My name is Zaib un Nisa and I’m 35 years old. I come from Punjab province in Pakistan. Girls in our village are not traditionally encouraged to become educated or to work. Yet I completed a master's degree in Information Technology and a master's degree in Business Administration in Lahore, despite my family’s objections. 

I had been working in the human resources department of a company in Lahore for over six years, but then the COVID-19 pandemic broke out, and the company had to close down for a while. I earned a good salary, and contributed to my family’s livelihood. But my income collapsed due to the pandemic.
So I started an online business selling traditional clothing. I sell abayas and hijabs. I searched for fabrics, and looked for sales staff as well as tailors and dressmakers. And I set up a Facebook page. In June 2020 I launched my online retail outlet called “Zaib Hijaab”.

Important advertising, and exciting niche products

Since taking the courses, I’ve created channels for my brand on various social networks. I was contacted by a woman suffering from cancer who wanted to buy hijabs. She found traditional hijabs and hijab caps to be very uncomfortable. They make you sweat and they’re itchy, because they’re made from a cotton blend with polyester. So I asked around and found a fabric that is breathable, lighter, and more comfortable. I now use it to make hijab caps, especially for cancer patients who are currently going through chemotherapy. This niche product is a great success.

With the aim of reaching more people, I recently rented a stand at the four-day “Proud Women’s Festival” in Lahore, where I offered many of my products. It was a huge success: I sold a lot of my products, and attracted new customers.

Being inspired

I still keep in touch with the PGFRC. I’m currently planning to expand my business, and would like to employ some sales and marketing staff. I’m designing my website and saving money to rent a shop in Lahore. My ultimate goal is to open more shops in other towns and cities.

I was really concerned when the pandemic emerged and I was left without any income. I’m so grateful for the support and advice I’ve received from the PGFRC to help make my online retail outlet a success. Today I’m confident that I can continue to be successful. 
Some of my relatives were initially opposed to me getting an education and working. Those relatives now respect and admire me. That makes me happy. I put it down to my determination and my hard work. Now they use me as a role model to inspire their own daughters to study and work. I’m happy that I took the opportunity that was offered to me, and that my family is proud of me.

As of: 03/2022