We were taught what we need to know in just 3 days. We learned about bookkeeping and accounting. They also taught us how to make and maintain contact with customers. And I now know how to manage a warehouse. I felt confident and motivated after the training course. I'm now thinking long-term. It’s all about setting myself long-term goals for my business and how I work towards achieving these goals.

I was also given some tools and equipment for electricians. The thing I find most useful is a digital voltmeter. But I was also given screwdrivers and pliers, a drill and copper wiring. Personal protective equipment was also included, such as special gloves.

Opening up new markets: we’re focusing on solar modules

My cousin and I rented a shop in our local town. We found a good location close to the main street. We charge or repair car batteries. But we also repair washing machines and other electrical devices. We even sell uninterruptible power supply systems. People either come to our workshop or we visit them in their homes.

A tip we were given during the training was that we should constantly be thinking about how we can improve our business. And it occurred to me that electricity is in short supply in our region. Sometimes we’re without power for up to 22 hours a day. Solar energy is seen by many to be a solution to this problem. That’s why my cousin and I decided to also repair solar modules. We’ve recently even started to install the solar modules ourselves.

One lesson learned: paperwork is important

Another lesson learned from the training course: I keep records of receipts, income and business expenditure on a daily basis. I never used to record those sorts of things. I only used to issue verbal invoices. Nowadays, however, I make a point of recording all the business expenses and income. I even charge for the petrol I use when I carry out a repair on site, because petrol prices are rapidly increasing.

I explain the price to my customers, including the quality of the materials or products that I use. They really appreciate that and recommend me to their friends and family.